Expertise in scaling business
Scale is both a protocol and a culture.
At ScaleWerksTM we’ve been at the forefront of change as thought and implementation leaders our entire careers. We know that change is not a single initiative … and Scale is not merely another program; Scale is a way of seeing the world – it’s a paradigm – a lifestyle. And like any healthy lifestyle, it can be learned, internalized, and be a source of life-sustaining energy. According to a McKinsey Corporate Performance Analysis, less than 8% of strategic initiatives result in performance improvement. As seasoned authorities in sustainable value creation, we’ve made careers of leading that 8%.
CEO | ScaleWerks
Mark B. Jacobs has spent 30 years in executive leadership successfully guiding major growth initiatives – many starting as turnaround efforts. He has led re-capitalizations, start-ups, and key organizational change agendas that have scaled company growth and performance. He co-authored the SmartScale process which is built on his years of hands-on experience and expertise in Lean Manufacturing, Quality Systems, Sales & Operations Planning, Category Design & Development, Leadership Development, and Technology-Driven transformations.
Project Manager | ScaleWerks
Ron Malone has been consulting for over twenty-five years. Ron’s best known for being able to assist executives in implement business strategy. He brings a disciplined approach to implementing swift and effective change. The change strategies have varied. He has assisted in company mergers and acquisitions, shifting core business capabilities, redesigning sales organizations, establishing new distribution processes, and integrating shared/distributed services within operations.
Managing Partner | Scaling Insights
A pioneer and thought leader in his field, Aldy Keene provides strategic vision and direction for the Loyalty Research Center. He also leads a dynamic team of Project Directors, Researchers, Program Managers, Statisticians, and Consultants to deliver exceptional value to clients. Aldy founded Loyalty Research Center in 1997, offering cutting edge research and consulting in the area of stakeholder relationship measurement and management.
Analytics & Loyalty Director | Scaling Insights
Starting her career at Loyalty Research Center as a Program Manager, Jackie worked primarily with complex, internationally based clients. A firm believer in the power of customer information after seeing it first-hand, Jackie now takes ownership of the image, communication, and lead generation strategies at LRC.
Director, Process Innovation | Scaling Technologies
Rob has worked in the IT arena for over 30 years with the last 20 devoted to software development and leadership. He has a wealth of knowledge, that covers infrastructure, software development, business operation, and management. Rob offers his experience with a depth that allows him to understand the problem, visualize the solution, and execute the implementation.
Analyst & Designer | Scaling Technologies
Dawn joined Kodal in 2016 as a graphic designer. Since then, she has been specializing exclusively in digital design. She gains a deep understanding of clients' ideas through careful listening and problem solving thought processes. She helps to map out ideas in a way that can be discussed, refined, and rationalized, creating an understanding between the ideas of our clients and the technical minds of our developers. She has an eye for clean, modern design.